Regeneron’s commitment to working smarter

Regeneron thrives on a mission to improve human life, operating in ways that creates positive impacts on the public.  


Regeneron Pharmaceuticals


Exchange Online


Pharmaceuticals; Biotechnology

Seeking the better solution

As one of the names that are making strides in discovering the coronavirus cure, Regeneron Pharmaceuticals is dubbed as one of the leading biotechnology companies in the US. Its established name and reputation are strengthened because of its more than 30 years in the scientific field, developing 8 FDA-approved medicines, all of which are crafted in their laboratories.  

The damage that the pandemic has pushed pharmaceutical companies to work twice as fast in searching for its cure. For Regeneron, work is not limited to the laboratories to achieve success. The company’s entire system works together to ensure that it is a step closer to COVID-19’s end.  

Emails are an integral part of Regeneron’s ecosystem. While an existing model is being used by the company, it poses risks in security and being lost. Moreover, having 18,000 existing mailboxes and its offices scattered into eight different locations poses certain challenges.  

Personal is essential for ECF

Since our founding in 2010, ECF Data has been building relationships. We’ve worked with many companies from various industries, helping them with their IT challenges and helping them be a step closer to their business targets.  

Productivity boost hacked

Regeneron partnered with ECF Data to improve their existing email system. With the pressing need for its implementation, it is also important for the pharma company for it to be done seamlessly.  Lance Peet, Assoc. Director IT Service Delivery Manager, Regeneron, says “Like us, ECF has an excellent track record with IT services. We can’t afford to take risks at this point so choosing a Microsoft partner for this project is simply an easy decision.” stated.  

ECF Data LLC recommended the migration of the entire email server to Microsoft Exchange Online. The shift to Microsoft Exchange Online has exhibited significant changes in the company’s work environment. “It can be quite hard to grasp how as simple as emails can affect the productivity of people. But then, having an unreliable set-up significantly affects how our employees work.” Peet said.  

Because of the 18,000 mailboxes for the company, some experienced emails were not being received by the recipient. Peet added, “Though a simple task, the email being lost without back-up can be daunting especially during this pandemic when we highly rely on it as our form of communication.”  

The Microsoft Exchange online allowed Regeneron’s employees to collaborate and communicate despite its many users in various locations. “Being accessible anywhere has been an immense help for our employees. Not everyone can have the access to their laptops and PCs allows them to stay connected anytime, anywhere.” Pete mentions.  

A simple change resulting in infinite possibilities

Project collaborations are vital for Regeneron. With 1,100 MDs, PhDs, and PharmDs, each has its own specialization that would significantly contribute to a project. The Microsoft Exchange Online permits Regeneron to exchange ideas and information in a breeze.  

“Microsoft takes it seriously on their claim that it keeps everyone on the loop,” Peet said. Exchange Online allows recent project joiners to be updated by giving them access to old messages and files. There is also one spot where all the important data is stored. Because of this, users are given the freedom to keep their data in their inbox or place it in a searchable archive for future access. 

Even though it is fairly new since Regeneron adopted the Microsoft Exchange Online in its system but reaping its benefits did not take long to be realized. According to Peet, “Our improved email server came in handy especially during the pandemic, but we are certain that we will continuously experience its benefits post-COVID. Right now, no one can predict how long this pandemic’s going to last, but it’s great to know that we were able to adapt and remain operational.” 

Equipped with a new solution, Regeneron can work more efficiently towards its mission of using the power of science to bring new medicines to people.  


Forgotten Password?