THE END OF AN ERA
for the Samsung PBX System

One call away, redefined

  • This field is for validation purposes and should be left unchanged.

Most companies rely on PBX for business communication. Samsung’s announcement on its end-of-life, specifically ending the sale of SCM, OfficeServ, and other related telephone and equipment last 2019.

Here’s the current
situation:

^
Samsung’s technical support will continue until September 30, 2021.
^
Existing partners may submit new orders until September 30, 2019. New orders beyond the date can be fulfilled by 8-10 weeks.
^
In-warranty hardware repair will be in continuation 5 years from the date of purchase from Samsung. The last day of any warranty is September 30, 2024.
^
Certain licenses will be obtainable for 1 year form the End of Sale date for current customer extensions.
As an existing Samsung PBX user, it tells you that there’s no need to panic because there will only be small changes in the future. However, maintaining the system can become more complicated because there will be no updates, no product enhancements, and no security patches from here on out.

This is your chance to update
and upgrade your future

Microsoft is a household name that in telephony. With its great efforts to research and present solutions, it has significantly upgraded Teams to be a full operative communication and collaboration solution.

Microsoft Teams is a unified communications platform that helps businesses collaborate and communicate in a number of ways. Call from various platforms like Teams, Outlook, or a mobile device and make and receive PTSN phone calls through the M365 phone system.

Collaborate with Calling for Microsoft Teams

Preserve of traditional telephony – speed dial, emergency calls, call forwarding, automatic routing in contact centers music on hold, etc.
Reduce of hardware dependency – available on an array of devices, form factors and operating systems
Lessen telephony costs – eliminate high carrier charges usually spent on long-distance calls
Updated PBX landscape 24/7 – decrease admin load for managing devices as Microsoft continuously rolls out frequent updates for calling capabilities and certified hardware
Have a single point of support – Microsoft Teams provides one solution with single point of support to replace reliance on multiple vendors and downtimes
Leverage Teams certified hardware – Microsoft offers a growing catalogue of natively certified hardware with specific capabilities for high-productivity telephony

As of 2020, 500,000 organizations are enjoying all the benefits of Microsoft Teams.

The exponential growth of Teams is a living proof of the positive impact it brings. ECF Data for Microsoft Teams aides you to relish the advantages of flexible plans that you can tweak to suit your company’s needs.

One Page Microsoft Teams
PSTN Overview

Let ECF Data help
you with your
seamless
migration.

Contact us to schedule a demo.

Test Popup

You have successfully subscribed to the newsletter

There was an error while trying to send your request. Please try again.

ECF Data will use the information you provide on this form to be in touch with you and to provide updates and marketing.